1. Introduction
At TV Repair India, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our TV repair services.
2. Information We Collect
We may collect the following types of information:
– Personal Information: Name, address, phone number, email address.
– Device Information: TV make, model, serial number, and issue details.
– Payment Information: Credit card details or other payment methods used for transactions.
– Service Interaction: Notes and records related to repair consultations and follow-ups.
3. How We Use Your Information
The information we collect is used for:
– Providing and managing TV repair services.
– Contacting you for service updates, scheduling, and confirmations.
– Processing payments and generating invoices.
– Improving our services based on customer feedback.
– Compliance with legal and regulatory requirements.
4. How We Protect Your Information
We implement the following measures to ensure your data remains secure:
– Encryption of sensitive data during transmission and storage.
– Restricted access to personal information to authorized personnel only.
– Regular system audits and updates to mitigate security risks.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
– Service Providers: With third-party technicians or logistics partners involved in the repair process.
– Legal Compliance: To comply with applicable laws, regulations, or court orders.
– Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred.
6. Your Rights
You have the right to:
– Access the personal information we hold about you.
– Request corrections to inaccurate or incomplete data.
– Opt-out of marketing communications.
– Request the deletion of your personal information, subject to legal requirements.
To exercise these rights, please contact us at info@tvrepairindia.com.
7. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be communicated through our website or directly to you.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: info@tvrepairindia.com